Our mission is to provide the highest level of customer care. As a patient, we provide you with the opportunity to make and informed decision. This can only be achieved in a relaxed environment where you feel comfortable to ask any relevant questions.
Your well-being is very important to us. if you suffer from dental phobia out team are always on hand to provide constant reassurance, we will talk to you through every stage of your treatment to avoid any confusion and give you the opportunity to ask any questions.
Every patient deserves a high level of patient aftercare. On departure you will be given post surgery advice, a follow up call is made the day gather surgery to check on your progress and ensure you are satisfied and happy with your treatment.
Cross Infection Control
We comply with recent cross infection guidelines issued by the Department of Health(HTM01-05) in which all non disposable instruments are sterilised in a dedicated central sterilisation area.
X-ray procedures are an essential part of quality dental treatment. Our practice utilises an advanced non-film dental imaging system known as CDR (computed dental radiography). This gives us and instant on-screen image with a reduced X-ray radiation dose by up to 80% compared to conventional dental film x-rays.
Using this system, an electronic sensor produces computerised radiographs, which appear instantly on a chair side computer screen. These images can then be adjusted, printed, archived indefinitely and sent to your dentist.
Latest Case Study
This patient was unhappy that the existing porcelain veneer on the upper left lateral incisor- it was described as “dull” and “darker than the natural teeth”. Matthew advised to replace the veneer with a lighter shade to match the existing teeth and to add some composite to the upper left canine tooth to improve the appearance- make it less pointed; the incisal edges of the upper teeth were improved also with the addition of composite. The work was completed over 2 visits, with the help of Steve Taylor, dental technician, to achieve a natural smile. The patient was delighted.
Get in Touch
Please contact us on 01253 731800 if you need to cancel. When cancelling please give us 24 hours’ notice so that we can offer the time to someone waiting for treatment. We may make a charge for short notice cancellations or missed appointments.
In case of an emergency during practice hours, please contact the practice immediately. We will always endeavour to see a patient in pain on the same day. If you require emergency treatment outside surgery hours, please telephone the practice where you will hear a message detailing the specific arrangements for that day.